Services

Workflow Automation

Elevate Business Performance with Workflow Automation

In the digital era, where every business must adapt to enhance its competitive edge, Authorwise is ready to serve as your consultant and expert in automation systems. We help your organization operate with maximum speed, accuracy, and efficiency to fully unlock its business potential.

What is Workflow Automation?

Workflow Automation is the application of technology to manage various repetitive or complex business processesfrom start to finishautomatically. This allows your business to significantly reduce errors, shorten processing times, and increase transparency across all processes.

Benefits You Will Gain from Our Services

Reduce Time and Costs

By transforming time-consuming tasks into automated systems, our clients can eliminate repetitive processes and save up to 80% of time, making the overall workflow significantly faster.

Minimize Errors

Automated systems execute tasks precisely according to predefined rules, effectively minimizing human errors that may occur during manual work.

Increase Transparency and Auditability

Every step of the workflow is recorded and tracked in real-time. This allows you to monitor the status of tasks and report on progress at any time.

Authorwise Workflow Automation Services

We are ready to design and develop comprehensive Workflow Automation solutions, customized to your business's specific needs. We transform complex processes into automated systems that boost efficiency and minimize operational errors. Examples include:

Automated Document Management

The system doesn't just store documents; it works intelligently right from the source. When a new document arrives (whether from email, a scanner, or an upload), the system uses OCR (Optical Character Recognition) technology to read the text. It then automatically analyzes and classifies the document based on your predefined rules. For example, if the system finds the phrases "Invoice" and "VAT," it will categorize the document as a financial document and automatically route it to the relevant folder or accounting department. This eliminates the need for staff to manually sort and transfer documents themselves.

Document Approval and Routing

This system acts as the core coordinator for complex document approvals. From the moment a document is submitted, the system automatically checks the document data (such as purchase value, document type, or requester name) to determine the correct approval path. For instance, if the approval amount exceeds 100,000 Baht, the system routes the document directly to a senior manager; if the amount is lower, it may first go to a department head. Additionally, the system sends real-time notifications to the authorizing personnel and tracks the approval status, allowing you to know instantly who has the document and which step it's stuck on.

Data Reconciliation

Data reconciliation via Workflow Automation is more than just comparing numbers. The system can connect directly to your bank accounts and internal financial systems. When a Bank Statement is received, the system automatically retrieves all transaction items and matches them against the transaction data in your internal accounting system. If a match is found, the system performs the reconciliation automatically. However, if discrepancies or missing information are detected, the system highlights those items and automatically creates a Task to be routed directly to the relevant accounting staff for precise review and correction. This significantly reduces the time spent on reconciliation and minimizes the errors that can occur from manual checking.

Building Powerful Solutions for Business Growth

To ensure the solution perfectly meets your business needs, we utilize world-class tools like Joget and n8n, which work together to create a powerful and flexible Workflow Automation system.


We use Joget, a Low-Code application development platform, to build and customize the "core" of the entire Workflow Automation system. The advantage of Low-Code is that it allows us to quickly design and create specialized applications whether it's document management, approval systems, or complex task trackers without the need for cumbersome coding. This means you can start using the system faster and maintain the flexibility to adjust functionalities as your business grows.


Then, we use n8n, an automation workflow tool that intelligently acts as the connector for various systems. For example, once a document is approved within your Joget system, n8n can automatically send that data to other applications you use regularly, such as updating customer data in a CRM like Salesforce, sending notifications in an internal communication app like Slack, or even exporting data to Google Sheets for reporting.


This integration of capabilities from both tools allows Authorwise to create a complete Workflow Automation solution. It not only manages internal processes efficiently but also connects seamlessly with your business's digital ecosystem, ensuring all parts of your operation work together smoothly for sustainable business growth.

Let us help answer your questions.

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