The New Era of Agentic AI: Technology Transforming the Business World

What is Agentic AI?

If you've used ChatGPT or other Generative AI tools, you're familiar with AI that creates content, answers questions, or generates images based on commands. But Agentic AI is differentit doesn't just "respond," it can "think and act independently" to achieve defined goals.

Imagine having an assistant that can analyze data from multiple systems, identify patterns, and take corrective action immediately without waiting for your instructionsthat's the power of Agentic AI.

This system combines the capabilities of Large Language Models (LLMs) with structured programming, making it both flexible and reliable, while continuously learning and improving itself from real-time data.

Why is Agentic AI Gaining Attention?

According to Gartner, by 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024. Meanwhile, the global AI agents market is expected to grow at a CAGR of 45.8% between 2025 and 2030.

Why Agentic AI stands out

• Flexible and Precise

  Combines AI's adaptability with the reliability of structured programming

• Real-time Data Access

  Retrieves data from APIs, databases, and IoT devices for instant decision-making

• Autonomous Operation

  Manages complex workflows independently without constant supervision

• Easy to Use

  Communicates in natural language without requiring technical expertise

Leading AI expert Andrew Ng emphasizes that AI agents capable of solving problems autonomously will be a crucial turning point for the technology industry in the future.

The Difference Between Generative AI and Agentic AI

For example, a typical chatbot might answer questions based on scripts, but Agentic AI can analyze customer behavior, predict issues, and resolve them before they actually occur.

Deloitte predicts that 25% of companies will begin experimenting with Agentic AI in 2025, increasing to 50% by 2027.

Real-World Applications of Agentic AI

• Supply Chain และ Logistics

  Systems track inventory, predict demand, and automatically reorder materials when supplies run low.
  

• Smart Home

  Automatically adjusts temperature, turns lights on/off, and locks doors based on your daily routine.
  

• Healthcare

  Analyzes patient data, alerts health risks, and recommends treatment plans.
  

• HR และ Talent Management

  Screens candidates, schedules interviews, and manages new employee onboarding.
  

• Scientific Research

  Designs experiments, analyzes results, and proposes new hypotheses, such as in drug discovery.
  

• Finance และ Trading

  Analyzes market trends, processes real-time economic data, and makes split-second trading decisions.
  

Benefits of Agentic AI

1. Enhanced Efficiency and Scalability : Improves workflows and automatically handles increased workload
2. Manages Complex Tasks : Efficiently solves multi-step problems
3. Quick Response and Adaptability : Processes real-time data and adjusts actions immediately
4. Helps Employees Focus on Important Work : Reduces repetitive tasks to allow time for creative work
5. Balance Between AI and Humans : AI works independently but with human oversight

Joget AI Agent Builder: An Easy-to-Use AI Agent Creation Tool

Joget enables businesses of all sizes to leverage Agentic AI easily with Joget AI Agent Builder, a no-code/low-code platform that allows anyone to create autonomous AI agentswithout being a professional coder.

Key Features of Joget AI Agent Builder

• Build in Minutes

  Use drag-and-drop to design AI agents, define goals, triggers, and actions without writing code

• Test Before Launch

  Preview tab for simulating real scenarios and debugging logic before deployment

• Easy System Integration

  Embed AI agents into existing workflows in Joget applications

• Human-in-the-Loop

  AI suggests actions, but critical decisions remain in human hands

Whether you need to automate employee onboarding, resolve customer issues, or optimize inventory management, Joget AI Agent Builder helps you create adaptable AI agents that grow with your business.

Conclusion

Agentic AI isn't just a temporary trendit's a significant leap in artificial intelligence, shifting from "AI that creates content" to "AI that takes action."

With tools like Joget AI Agent Builder, implementing Agentic AI in organizations is no longer difficult. Everyone can start creating AI agents that increase efficiency, reduce costs, and unlock new potential for businesses.

References : This article is adapted and summarized from the original article "The Rise of Agentic AI: Empowering Businesses with Autonomous Intelligence" by Joget. Read the full article at https://joget.com/agentic-ai-the-next-big-thing-in-ai/